Community Guidelines:


The ESSF community guidelines are here to keep people safe on our forum. It's a good idea to read them, just so you know what's okay here and what isn't. Anyone working in Emergency Services is welcome to join and contribute to these Forums. This is your space, a place for all of us to give and receive support, share experiences and information, and help each other. As a community, we highly value everyone's contributions. Freedom of speech is encouraged, but there are some essential guidelines we set to keep the service safe, respectful and welcoming.

We aim to ensure that the ESSF Forums are always:

  • safe
  • respectful
  • anonymous

  • The following guidelines apply to your username and the content of your posts.

    In order to ensure the Forums are safe for you and other members, please:



    We want to ensure everyone who comes to the ESSF Forums feels welcome and respected. So please do not publish any content that:

    Everyone has different beliefs and values. It is okay to share your own, but it's not acceptable to criticise other's beliefs or pressure anyone to follow your beliefs and values.

    All statements outside your personal experience - for example, about statistics, data, studies or medicine - should have trustworthy sources. Please include a link or reference to the source of the data within your post.

    Our moderators may remove any content that is unsourced or could be considered harmful or triggering. If this happens to you, a moderator will be in touch to help work things out.



    We want to ensure everyone who comes to the ESSF Forums feels welcome and respected. So please do not publish any content that:

    Everyone has different beliefs and values. It is okay to share your own, but it's not acceptable to criticise other's beliefs or pressure anyone to follow your beliefs and values.

    All statements outside your personal experience - for example, about statistics, data, studies or medicine - should have trustworthy sources. Please include a link or reference to the source of the data within your post.

    Our moderators may remove any content that is unsourced or could be considered harmful or triggering. If this happens to you, a moderator will be in touch to help work things out.

    It happens! We know it's almost always unintentional. One of our moderators will contact you via email to let you know which guideline your post doesn't meet, and explain why that particular guideline exists.

    Your post will be taken off the Forums and you'll be asked to edit it so it meets the guidelines. When you've done that, your post can be published again.

    We strongly encourage you to edit your post and continue to be part of the conversation.

    If you ever have any technical problems editing your post, please email Support.

    Removing Forums access

    Removing Forums access is a last resort, reserved for members who repeatedly or intentionally breach the Community Guidelines.

    The Forums team acknowledges that sometimes people may repeatedly breach the guidelines as a consequence of difficulties managing emotions or other life stressors.

    We acknowledge that the Forums may not be the best, most appropriate recovery space for everyone at every stage of recovery.

    When a member's access is removed, it is in the context of repeated breaches and concerns held by the Forums team that the member's use of the forums is harmful to themselves and/or the Forum members.

    In particular, name calling and trolling will not be tolerated.

    Procedure for removing a member's access

    If Admin or Moderators notice a harmful pattern of behaviour, a Moderator will reach out to the member to provide them with tips, advice and support on how they can avoid breaching the guidelines.

    If, after this support is provided and followed up, a member continues to breach the same or similar guidelines, The Forums team may implement the following three-stage system of access removal:

    1. Access is removed for 1 week and the member is supported to follow the guidelines
    2. If the member breaches again, access is removed for 4 weeks and the member is supported to follow the guidelines
    3. If the member breaches again, access is removed permanently and the member is invited to apply to have their access reinstated after 12 months

    The Forums Team reserves the right to remove a member's access immediately to protect its members from further impact.

    Once a member's access is removed, they will not be able to log into their account. If the member wishes to provide feedback or make a complaint after this has occurred they can email Support.